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© 2023 by FLAME GRAPHIC DESIGN. flamegraphicdesign.com

Chicago IL

CUSTOMER CARE

It is of the utmost importance that we provide you with exceptional care. If for any reason you need to contact us, feel free to send us an email regarding any questions, comments, or concerns you may have with your purchase or product.

Have any questions, concerns or comments? 

We’re always ready to listen and help!

 

 

RETURNS

All returns or exchanges must occur within 30 calendar days of the date you received the merchandise. The merchandise must be unused and in the same conditions you received it. Your item must be in the original packaging. You must have the receipt or proof of purchase. The customer is responsible for the costs of shipping the returned item.

FAQ

Do you provide International delivery?

 

At this time we do not offer International delivery.

 

How do I return an item?

 

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 

 

What is your returns policy?

 

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. You are responsible for the shipping costs to return the product.

How do I track my order?

 

Tracking information will be sent to you via email as

soon as your package has shipped.

 

What are your payment options?

Tracking information will be sent to you via email as

soon as your package has shipped.

 

Will my order be taxed?

 

Sales tax is calculated based on the laws of the state to which you are shipping your order